our privacy statement

download GDPR policy pdf

overview

The British Psychotherapy Foundation (bpf) is strongly committed to protecting the privacy of its website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to maintaining the highest standards in all that we do.

The bpf is registered with the Information Commissioner’s Office and the registration number is ZA000986.

information collection

We collect a variety of information when you visit our website, register for our services or contact us directly.

Personal information that we will collect includes your name, email address, date of birth, postal address, phone number and any information you provide as part of your communications with us. We collect this information in the following ways:

 

when you visit our website

Your IP (Internet Protocol) address registers on our servers. This number can’t be used to identify you, but it can be used to identify the computer that you are using.

We also collect information about which pages you visit. We use cookies to tell us what web pages have been visited, or how many times certain pages have been visited. When you view our website and select the option of ‘remember me’ a cookie will be placed on your computer that will remember your computer’s IP address. The cookie doesn’t identify you as an individual, just the computer you used, to make using the website easier for you next time.

If you’d prefer to avoid any of these, you should delete cookies after your visit. Or you could use your browser's anonymous usage setting, such as ‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari.

For more information, visit https://www.aboutcookies.org/

 

when you interact with us directly

If you contact us about our services, training, events, to apply for a job, make an enquiry or any other reason.

 

when you interact with us through our partners or third parties

If you interact with us via our partner institutions (e.g. your training college) or third parties (e.g. LinkedIn) we will need to keep your information so that we can provide our services to you.

We keep this personal information in a secure environment and we do not pass this information on to third parties that we do not actively work with. For example, we will share your information with your training college, should you be registerd on our masters or doctorate courses. The information you provide will only be used for the purpose(s) stated when it was collected; in association with your ongoing support as a donor, to supply you with the goods or services you have requested and/or to keep you informed about upcoming bpf activity.

If you have indicated you would like to be kept informed we will send you information about other goods and services we provide or relevant activity that might be of interest. Any communication we send will include details of how you can opt out of future communication from us, but you can email marketing@bpf-psychotherapy.org.uk at any point to request that we destroy any data we have on you.

what we use your information for

We will mainly use your personal information to:

  • provide our services to you,
  • contact you about forthcoming events,
  • administer any events or services that you have requested,
  • administer any training that you undertake with us,
  • comply with the Charities (Protection and Social Investment) Act 2016 and follow the recommendations of the official regulator of charities, the Charity Commission, which require us to identify and verify the identity of supporters who make major gifts,
  • keep a record of your relationship with us.

special category data

Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs. If you contact us and disclose any sensitive information, for example if you are contacting us about our clinical services, we will treat this information with extra care.

We will only use this information for the purposes of dealing with your enquiry, for example by informing potential therapists of your situation, and will never pass this information on to anyone outside of the bpf.

access to the information we hold about you

If you have any concerns or questions about how we use your personal information gathered from this website, please contact us. You may request a copy of the personal data we hold on you at any time. There is no charge for this service. In both instances, please email us at marketing@bpf-psychotherapy.org.uk

legal basis for using your information

In some cases, we will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you (for example, because you have registered for an event on our website).

However, there are other lawful reasons that allow us to process your personal information and one of those is called 'legitimate interests'. This essentially means in order to carry out normal business activities.

Whenever we process your personal information under the ‘legitimate interest' lawful basis we make sure that we take into account your rights and interests and will not process your personal information if we feel that there is an imbalance.

Some examples of where we have a legitimate interest to process your personal information are: where we contact you about our work via post, use your personal information for data analytics, conducting research to better understand who our supporters are, improving our services, for our legal purposes (for example, dealing with complaints and claims), or for complying with guidance from the Charity Commission.

marketing

We will only contact you about our events, newsletters and other information if you have agreed for us to contact you in this manner.

You can update your choices or stop us sending you these communications at any time by contacting bpf Communications (Marketing@bpf-psychotherapy.org.uk), or clicking the unsubscribe link at the bottom of the relevant communication.

financial information

Worldpay has been integrated to our database to allow secure debit card payments for donations and the purchase of goods and services. Worldpay asks for your name, address, phone, email address, and debit card information. Your card details will only be retained by Worldpay, and not by bpf.

Worldpay's privacy policy can be found here.

data accuracy

It is your right that bpf hold accurate data on you. Should you discover that the data we have for you is incorrect, you can contact us and request that we update our records. Please email marketing@bpf-psychotherapy.org.uk to request any changes/updates.

website security

Our website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration. However, due to the nature of the internet, we cannot guarantee the protection of your personal information. We are confident about our security measures and it is always a top priority to ensure we do not incur any problems.

use of cookies

We employ cookie technology to store and sometimes track information about the users of the Site. You can set your browser not to accept cookies though some of our website features may not work as a result. You can read more information about website cookies here.

what are cookies?

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

links

The site may contain links to third-party websites and third-party websites may contain links to our site. Please be aware that we are not responsible for the privacy practices or the content of these other sites.

We encourage our users to be aware when they leave our site and to read the privacy policies or statements of third-party sites before proceeding. These other sites may send their own cookies to users, collect data, or solicit personal information. This Privacy Policy applies solely to information collected at our site.

google analytics

bpf uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our web sites and compiles reports for us on activity on our web sites. This is solely to track how people access and use our website, and no persoanl data is collected along side this.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the bpf website, you consent to the processing of data about your use by Google in the manner and for the purposes set out above.

Google analytics privacy policy can be found here.

acceptance of privacy policy

By using the site, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our site. Your continued use of this site following posting of changes to these terms will mean that you accept those changes.

notification of changes

We review this privacy & cookies policy regularly and may amend the content or wording to ensure it remains relevant and effective and in line with the ICO guidelines. If at any point we decide to use your personal information in a manner different from that stated at the time it was collected, we will notify you by e-mail. You will have a choice as to whether or not we use your personal information in this different manner. We will use personal information in accordance with the Privacy Policy under which the information was collected.

contact us

If you have any questions or concerns regarding our Privacy Policy or any questions about the security at our site, you can email us at enquiries@bpf-psychotherapy.org.uk

useful documents

GDPR documents provided by the BPC:

GDPR Briefing GDPR Frequently Asked Questions

subject access request

Individuals wishing to access their personal information should submit a request.

find out more