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Events FAQs

Below are some of the most frequently asked questions about our events.

Do I receive a ticket for the event?

You should receive an email confirmation about your event within 24 hours of booking the event. If you do not, please check the spam and junk folders of your email account. If it is not in there, please contact us [email protected]

I’m not a member but would like to attend an event…

You are welcome to attend the event if it is open to all. Some of our events are members-only. If you have questions about this, please contact [email protected]

I haven’t received an email confirmation about the event I’ve booked.

Please allow 24 hours to receive email confirmation. Also please check the spam and junk folders of your email account. If you do not find any confirmation within the timeframe, please contact us [email protected].

Is the bpf building wheelchair accessible?

Our ground floor is accessible, but other parts of the building regrettably not. If you would like help, please contact us on 0208 452 9823 or at [email protected].

How accessible are other event venues?

We sometimes hold events at external venues. We recommend you check the accessibility before attending. You can do so by contacting us on 0208 452 9823 or at [email protected].