Vacancies

Vacancy- Membership and Engagement Officer (Maternity Cover) 

Job purpose: To communicate directly with and engage bpf members, maintain accurate membership details in our CRM, complete general membership administrative tasks, update the members’ area of our website, manage the bpf members’ forum, support with member events, and work with the Director of Marketing, Communications & Engagement to develop the bpf’s overall membership offering/benefits.  

Location: Hybrid: Homeworking and 2 days at 37 Mapesbury Road, 
London NW2 4HJ 

Salary: £35,000 (FTE) £28,000 per annum (4 days per week) 

Accountable to: Director of Membership, Communications & Engagement 

Key colleagues: bpf staff 

Closing Date: 5th August 2024 at 11:59pm

The British Psychotherapy Foundation is in a period of considerable growth and we are looking for an experienced Membership and Engagement Officer to support and develop our membership service. This role will be well-suited to an ambitious self-starter, who has a desire not only to take ownership of our current membership activities but also to refine them. The right candidate will be adept at problem solving, highly organized, diligent (with a respect for confidentiality and GDPR guidelines) and will be committed to delivering excellent customer service to our members at all times. Previous experience of using/developing CRMs is desirable.

The post-holder will play a pivotal role in keeping our members informed of the latest news and member benefits, promptly supporting members with queries, listening to member feedback, as well as maintaining accurate CRM records.  

bpf staff enjoy the flexibility of working in a hybrid format, and we pride ourselves upon taking ownership of our individual responsibilities, supporting one another, respecting boundaries, respecting diversity, taking initiative, and coming up with creative solutions.  

The post-holder will report to the Director of Membership, Communications & Engagement, who will be on hand to offer guidance and support whenever required. This is a fantastic opportunity to make a considerable impact at the bpf and to develop your career with us as we continue our growth. 

Please look at the full job description and person specification here.

If you would like to apply, please download and complete an Application Form, Equal Opportunities Monitoring Form, along with a Cover Letter (of no more than 500 words). Send these (along with your CV) to: [email protected]

Vacancy- General Administrative Assistant

Location: Hybrid: a combination of the bpf offices, 37 Mapesbury Road, London NW2 4HJ and homeworking

Role type: Full Time (35 hours per week)

Salary: £24,000 to £26,000 per annum, depending upon experience.

Line Manager: Property and Office Manager

Contract: Permanent

Closing date: Sunday 11th August 23.59

We are currently recruiting for a General Administrative Assistant at the British Psychotherapy Foundation (bpf). The bpf is one of the largest psychotherapy membership and training organisations in Europe, with 600 members and trainees. We are also a UK registered charity.

The General Administrative Assistant will support the management of the annual training programme across the bpf. This will include general admin and reception tasks. Providing office cover including the monitoring of shared email accounts, electronic filing, and data collection as well as working closely with the training managers and coordinators to deliver high quality training. Focusing on our customers and promoting the growth of the training programme.

For further information please look at the full job description and person specification.

If you would like to apply, please download and complete an Application Form, Equal Opportunities Monitoring Form, along with a Cover Letter (of no more than 750 words). Send these to: [email protected]